Call Setup issues in North America
Incident Report for UberConference
A network backbone issue caused traffic between our datacenters to misroute starting at 10:09am US/Pacific. The issue was detected by automated systems at 10:10am and fixed by 10:25am. This would have mostly impacted new call setup but some call audio may have dropped as well. Root cause analysis and mitigation planning is underway.
Posted 11 days ago. Aug 13, 2019 - 11:03 PDT
This incident affected: Telephony Infrastructure: Inbound calls and Telephony Infrastructure: Outbound Calls.